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Locked equipment types and license limits

Why some equipment types show as locked, and what the license-limit notices mean.

On this page
  1. Locked types
  2. License limits

Your plan with AED Log determines two things: which equipment types you can manage, and how many units are licensed. The portal is explicit about both.

Locked types#

  • A type shows as locked when equipment of that type exists on your account but the type is not part of your current plan — the records are safely preserved, just read-only, until it is unlocked.
  • Choosing a locked type while adding equipment opens the unlock panel. It shows the price and a Pay & subscribe button, which charges your saved payment method and unlocks the type right away.

License limits#

  • AED licenses and add-on type licenses cap how many active units you can have of each kind.
  • At the cap, the add form tells you the exact next step: add licenses (a prorated one-click charge), pay an open invoice, or subscribe if you have not yet.
  • License increases take effect the moment payment succeeds — no waiting.

Note: Questions about your plan or pricing? Email info@aedlog.com.

Can’t find what you need? Email info@aedlog.com or call (855) 248-2464. We answer 8am to 8pm Central Time, 7 days a week.