White-label portal

A White-Label AED Portal Under Your Brand and Domain

AED Log's white-label AED portal puts your logo, colors and domain on everything your customers see: the portal, its emails, inspection PDFs, QR labels and chat alerts. It is a branded AED portal your customers know as yours, and the AED Log name never appears.

Your brand and domain on every screen. Payments go to your own Stripe account.

Your logo, colors and portal name everywhere

Set your portal name, logos, favicon and colors once, and they appear on every screen, sign-in page, email, PDF, QR label and Slack, Teams or Discord post.

Portal name, support email and support phone

Logo, dark-mode logo and favicon

Brand colors throughout the portal

Your footer on every email

Optional self-signup on your portal, with email verification or your approval

console.aedlog.com
The Branding page of a reseller console for Brightwater Safety Supply: portal name Brightwater AED Portal, support email and phone, email footer, teal and amber brand colors, customer self-signup with reseller approval, and the uploaded logo, dark-mode logo and favicon
console.aedlog.com
The Domains page of a reseller console: the default portal address and the custom domain aeds.brightwatersafety.example waiting for verification, with the one CNAME record to add at the DNS provider

Your own domain with automatic SSL

Add one CNAME record and your portal runs on your own hostname, such as portal.yourcompany.com, with its SSL certificate issued and renewed automatically.

Your console checks the record, issues the certificate and shows the domain's status. Until your domain is ready, customers can already sign in at the default portal address you start with.

Branded emails you can edit

Rewrite any of about 23 customer emails, from the welcome email to alerts, digests and invoices, with merge tags and a live branded preview.

Send yourself a test before you save, and restore the default at any time. Templates are cleaned when saved, so they can't run code.

console.aedlog.com
Email templates in a reseller console: the Welcome email rewritten in Brightwater Safety Supply's own words, with its subject, editor and allowed merge tags, above a live preview carrying the Brightwater logo and footer, next to the list of email types marked Customized or Default
console.aedlog.com
The Announcements page of a reseller console: a scheduled cold-weather warning, a live fall service-visit notice for all customers, a live notice for one customer and an ended maintenance notice, each with its severity, audience, schedule and how many users dismissed it

Announcements to your customers

Post a banner on your customers' dashboards, for all of them or only some, with an optional email.

Choose info, warning or urgent, schedule when the banner starts and ends, and send the email to every user or only to account admins.

Store links for pads and batteries

Add your web store's link for each AED model, and your customers see an Order Accessories button on their AEDs that goes straight to the right page.

Turn links on or off model by model, so customers reorder pads and batteries from you.

console.aedlog.com
The Store links page of a reseller console: AED models grouped by brand, each with a link to its accessories page on Brightwater Safety Supply's online store and an on/off switch

White-label portal FAQ

Can the customer portal run on my own domain?

Yes. Add one CNAME record and the portal runs on your hostname, such as portal.yourcompany.com, with SSL issued and renewed automatically. Every reseller also gets a default portal address to start with.

Can I edit the emails my customers receive?

Yes. Override any of about 23 customer email types, from the welcome email to alerts, digests and billing, with merge tags, a live branded preview and a test send. Restore the default at any time.

Will my customers see the AED Log name?

No. Your customers see your portal name, logo, colors, domain and support details on every screen, email, PDF, QR label and chat post. The AED Log name never appears to them.

Put your brand on AED program management

Book a walkthrough of the console and a customer portal under a sample brand.

Your brand and domain on every screen. Payments go to your own Stripe account.